West Midlands Police Protects and Serves the Public with Enhanced Mobility
The West Midlands Police in England wanted to empower officers to spend more time in their community by reducing paperwork. The department launched a mobility and device management transformation using VMware Workspace ONE. Today, some 10,000 officers and other employees on the front line use mobile devices to collect and share evidence. Read this customer story to learn how they did it.
What is the mission of West Midlands Police?
West Midlands Police aims to prevent crime, protect the public, and assist individuals in need. It serves approximately 2.9 million citizens across 348 square miles and is the second-largest police force in England.
How has VMware Workspace ONE impacted officer efficiency?
Since adopting VMware Workspace ONE, West Midlands Police has significantly improved officer efficiency. The time to set up a new device has decreased from around three hours to just 15 minutes, resulting in a total time savings of 17,000 hours in the first five months. Additionally, officers have avoided an estimated 1.8 million hours of administrative work annually.
What role does mobile technology play in police operations?
Mobile technology allows West Midlands Police officers to gather, store, and share evidence and witness statements efficiently. With access to over 120 vital apps on their devices, officers can navigate to crime scenes faster and receive IT support remotely, which enhances their safety and effectiveness while serving the community.
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